Frequently Asked Questions
Chords
What are rewards?
A lot of Chords Artists release bonus content early, host google hangouts, or ask their Chords Supporting Fans
It's really up to you!
Rewarding your fans isn't required but are a great way to maintain your current supporting fan base, keep them happy and get new ones.
How do I distribute my rewards?
We believe that interacting directly with your fans creates a stronger bond with them and therefore strengthen the loyalty of your fans.
Let’s be honest here! Would you rather receive a general notification or a personal message when it comes to interaction?
Take care of your fans, make them feel unique!
What are good rewards to offer?
An easy way to fill those seats with the people who love your music the most.
A family pet? Wherever the inspiration came from, your Chords Fans want to know!
Show some love to your Chords supporting Fans and write them a song! Ok--it doesn't have to be a love song with their name as the title; even just a little inspiration or lyric about them will do the trick. ;)
They'll be stoked to see you play and even more excited to see what the show is like from your perspective.
where topics can range anywhere from what ideas they have for your next piece of content.
Copyrights
What are rewards?
A lot of Chords Artists release bonus content early, host google hangouts, or ask their Chords Supporting Fans
It's really up to you!
Rewarding your fans isn't required but are a great way to maintain your current supporting fan base, keep them happy and get new ones.
How do I distribute my rewards?
We believe that interacting directly with your fans creates a stronger bond with them and therefore strengthen the loyalty of your fans.
Let’s be honest here! Would you rather receive a general notification or a personal message when it comes to interaction?
Take care of your fans, make them feel unique!
What are good rewards to offer?
An easy way to fill those seats with the people who love your music the most.
A family pet? Wherever the inspiration came from, your Chords Fans want to know!
Show some love to your Chords supporting Fans and write them a song! Ok--it doesn't have to be a love song with their name as the title; even just a little inspiration or lyric about them will do the trick. ;)
They'll be stoked to see you play and even more excited to see what the show is like from your perspective.
where topics can range anywhere from what ideas they have for your next piece of content.
Music
Can I delete my Chords account?
How do I delete my Chords Account?
The Chords account deletion is a 3 steps process.
Step1:
Go to your Settings page and click on the "Delete Account" button on the bottom of the page.
Step 2:
Fill in the form and click on the "Send Confirmation Email" button.
Step 3:
Once you click on the "Send Confirmation Email" button, a prefilled email will open automatically. Please make sure to send us this email in order to confirm you account deletion.
How long will it take for my Chords account to be deleted?
Your account and its data will be permanently deleted within 30 days.
Rewards
What are rewards?
A lot of Chords Artists release bonus content early, host google hangouts, or ask their Chords Supporting Fans
It's really up to you!
Rewarding your fans isn't required but are a great way to maintain your current supporting fan base, keep them happy and get new ones.
How do I distribute my rewards?
We believe that interacting directly with your fans creates a stronger bond with them and therefore strengthen the loyalty of your fans.
Let’s be honest here! Would you rather receive a general notification or a personal message when it comes to interaction?
Take care of your fans, make them feel unique!
What are good rewards to offer?
An easy way to fill those seats with the people who love your music the most.
A family pet? Wherever the inspiration came from, your Chords Fans want to know!
Show some love to your Chords supporting Fans and write them a song! Ok--it doesn't have to be a love song with their name as the title; even just a little inspiration or lyric about them will do the trick. ;)
They'll be stoked to see you play and even more excited to see what the show is like from your perspective.
where topics can range anywhere from what ideas they have for your next piece of content.
Notifications
How do I get notified on chords?
How does artists get in touch with fans?
How does fans get in touch with artists?
On chords, Artists have the option to display their social media links (i.e. Facebook, Insta, Twitter) through which you should be able to contact them.
Will email be the only way yof communication on Chords?
Of course not!
We are currently in beta mode which means that right now we aim to gather as much feedback as possible from our users in order to build the features they want and not what we think they want.
This is why we kept things very simple.
Payments
How do I get notified on chords?
How does artists get in touch with fans?
How does fans get in touch with artists?
On chords, Artists have the option to display their social media links (i.e. Facebook, Insta, Twitter) through which you should be able to contact them.
Will email be the only way yof communication on Chords?
Of course not!
We are currently in beta mode which means that right now we aim to gather as much feedback as possible from our users in order to build the features they want and not what we think they want.
This is why we kept things very simple.
Analytics
What are rewards?
A lot of Chords Artists release bonus content early, host google hangouts, or ask their Chords Supporting Fans
It's really up to you!
Rewarding your fans isn't required but are a great way to maintain your current supporting fan base, keep them happy and get new ones.
How do I distribute my rewards?
We believe that interacting directly with your fans creates a stronger bond with them and therefore strengthen the loyalty of your fans.
Let’s be honest here! Would you rather receive a general notification or a personal message when it comes to interaction?
Take care of your fans, make them feel unique!
What are good rewards to offer?
An easy way to fill those seats with the people who love your music the most.
A family pet? Wherever the inspiration came from, your Chords Fans want to know!
Show some love to your Chords supporting Fans and write them a song! Ok--it doesn't have to be a love song with their name as the title; even just a little inspiration or lyric about them will do the trick. ;)
They'll be stoked to see you play and even more excited to see what the show is like from your perspective.
where topics can range anywhere from what ideas they have for your next piece of content.
Referral Discounts
How do I get notified on chords?
How does artists get in touch with fans?
How does fans get in touch with artists?
On chords, Artists have the option to display their social media links (i.e. Facebook, Insta, Twitter) through which you should be able to contact them.
Will email be the only way yof communication on Chords?
Of course not!
We are currently in beta mode which means that right now we aim to gather as much feedback as possible from our users in order to build the features they want and not what we think they want.
This is why we kept things very simple.
Taxes
What are referral discounts?
How does referral discounts work?
There are two ways for a referral discount to be applied towards a fan's membership:
• Every chords fan profile comes with an "Invite" button which allows fans to share a referral link with their community.
Evey time a new member signs up via that link, the referring fan (who shared the link) will benefit of a $1.00 discount towards their $9.99 monthly membership.
• Every Chords Fan profile comes with a "Support" button which allows any fan already on the chords platform to support the artist displayed on that fan page.
Every time a support button is clicked on a fan profile, the fan (owner) of the profile will benefit of a $1.00 discount towards their $9.99 monthly membership.
How long does a referral discount last for?
If the reffered fan decide to support a new artist through an other fan's profile, then the discount will switch to the new referring fans's membership.
Will I keep my discounts if I decide to support a new artist?
No.
Every time you decide to support a new artist, all discounts earned while supporting the previous supported artist will stop and your membership will go back to $9.99/month.
That being said, as soon as you decide to start supporting a new artist, every new referral you originate will apply a $1.00 discount towards you membership.
Why can't I keep my discounts if decide to support a new artist?
When you refer a new fan, you earn a discount that lowers your monthly membership.
The amount discounted from your membership affects the amount the artist you support earn from your membership.
Althouth the artist gets paid less from your membership, they would still get a new supporting fan through you referral which makes up for the discount applied to your membership.
If you kept your discounts when supporting a new artist, the new supported artist would not benefit of the new supporting fans associated with your discounts and would not get paid the full amount from your membership.
This is why we believe that it is fair to associate all discounts earned through the referrals brought by a fan with the artist currently supported during the time the referrals occured.
When you decide to support a new artist, from that moment on all new referrals you originate will be associated with the new artist supported and the discounts associated will be applied towards your membership.
How does a referral discount impact an artist's earnings?
Out of the $9.99 Fan monthly membership, $7.00 is distributed to the artist and Chords takes a $2.99 fee.
If a fan refers 10 new fans, they would benefit of a $10.00 discount towards there membership in which case neither the artist or Chords get paid.
We believe that everyone should pitch in including us!
The following shows you how referral discount affect Fan's membership, Artist's earning and Chords fees.
Account Deletion
Can I delete my Chords account?
How do I delete my Chords Account?
The Chords account deletion is a 3 steps process.
Step1:
Go to your Settings page and click on the "Delete Account" button on the bottom of the page.
Step 2:
Fill in the form and click on the "Send Confirmation Email" button.
Step 3:
Once you click on the "Send Confirmation Email" button, a prefilled email will open automatically. Please make sure to send us this email in order to confirm you account deletion.
How long will it take for my Chords account to be deleted?
Your account and its data will be permanently deleted within 30 days.