Frequently Asked Questions

 

Chords

What is Chords?

The first music-streaming service run by independent artists for independent artists and fans.



How does Chords work for artists?

You will earn $7.00/Month per supporting fan.
(1000 Fans supporting you on Chords = $7000.00/Month). ​ Each time a fan decides to support you, the duration of their support will last for 1 month and will automatically renew each month. ​ If the fan decides to support a different artist , the $7.00/Month will switch to the new supported artist. ​ If a new fan discovers you through a Chords Fan Page and decides to support you, a $1.00 discount will be applied to the monthly membership of the Fan through which you were discovered. ​ This will give an extra incentive to your supporting fans to help you grow your supporting fan base.



How does Chords work for fans?

Each time an artist gets a new supporter through your profile, a $1.00 discount will be applied every month to your monthly membership. ​
The duration of this discount will last as long as the new supporter
is supporting the specific artist he/she discovered through your
profile. ​
You only need 10 supporting fans through your profile to bring your monthly membership down from $9.99 to FREE.
If the new supporter decides to support a different artist through
someone else’s profile, the discount will switch to the new referring fan.



How do I get on Chords?

Sign Up and be one of the first to get on.



How much is Chords?

Artist membership: FREE ​ Fan membership: $9.99/Month



What is a beta member?

A member who sign up on Chords during the beta period.



How many beta Members are you allowing in?

We haven’t set a number yet, but you’ll want to make sure you’re one of the first.



Are there advantages to be a beta member?

Yes!

Let's be clear, our goal is to help create the first ethical music streaming platform exclusively for independent artists and their fans where artists get paid fairly and fans get the recognition they deserve.
This can only happen if we all work together as a
T.E.A.M. (Together Everybody Achieves More :)

By becoming an artist beta member, you will contribute directly to the creation of this great community.

By becoming a artist beta member you:

. Help us understand what YOU need to give your fans the best musical experience
. Help us build the platform YOU want
. Be the first to test new features
. Have a chance to be selected to play in future Chords live events (US and international)
And of course.. Start earning a living through your music.



 

Copyrights

When do fans get charged?

For monthly payment plans, service is billed in advance on a monthly basis.
All credit card payments are secured and verified using Stripe.
We don’t accept cash, checks, or PayPal for payment.
Also, please note that we bill in USD and international payments may be subject to conversion fees.



When do Artists get paid?

On the last day of each month. Please allow between 4 and 7 business days for payments to process.



What are my options to receive payment?

You have the option to receive payment via Stripe direct deposit to your checking account. ​ Transfer fees: Receiving payment via Stripe - $0.25 fee for every deposit.



How do you calculate fees?

Our mission at Chords is to do everything we can to minimize fees.
We hope this article sheds some light on the three main types.
Payment processing fees represent the amount that our payment processors (Stripe) charge each time they process a payment.
Payment processors typically charge a percentage of each support plus a fixed number of cents.
Chords reduces processing fees by aggregating charges at the beginning of each month.
International transfer fees apply to payments that pass between two different countries.
Receiving payment via Stripe - $0.25 fee for every deposit
Note: This does not include any fees associated with converting USD to your native currency.



Do you give refunds?

Payments are non-refundable.



 

Music

When do fans get charged?

For monthly payment plans, service is billed in advance on a monthly basis.
All credit card payments are secured and verified using Stripe.
We don’t accept cash, checks, or PayPal for payment.
Also, please note that we bill in USD and international payments may be subject to conversion fees.



When do Artists get paid?

On the last day of each month. Please allow between 4 and 7 business days for payments to process.



What are my options to receive payment?

You have the option to receive payment via Stripe direct deposit to your checking account. ​ Transfer fees: Receiving payment via Stripe - $0.25 fee for every deposit.



How do you calculate fees?

Our mission at Chords is to do everything we can to minimize fees.
We hope this article sheds some light on the three main types.
Payment processing fees represent the amount that our payment processors (Stripe) charge each time they process a payment.
Payment processors typically charge a percentage of each support plus a fixed number of cents.
Chords reduces processing fees by aggregating charges at the beginning of each month.
International transfer fees apply to payments that pass between two different countries.
Receiving payment via Stripe - $0.25 fee for every deposit
Note: This does not include any fees associated with converting USD to your native currency.



Do you give refunds?

Payments are non-refundable.



 

Rewards

What are rewards?

Rewards are for your Chords Supporting Fans! Think of this as a special treat for your fans that decide to support you.
A lot of Chords Artists release bonus content early, host google hangouts, or ask their Chords Supporting Fans for ideas for their next creation.
It's really up to you!
Rewarding your fans isn't required but are a great way to maintain your current supporting fan base, keep them happy and get new ones.



How do I distribute my rewards?

Your analytics page gives you access to your direct and indirect supporters emails. This will allow you to reach out to them directly and offer them the rewards of your choosing.
We believe that interacting directly with your fans creates a stronger bond with them and therefore strengthen the loyalty of your fans.
Let’s be honest here! Would you rather receive a general notification or a personal message when it comes to interaction?
Take care of your fans, make them feel unique!



What are good rewards to offer?

Early access to concert tickets. ​ Your Chords Fans will probably be first in line for tickets anyway, so why not let them purchase tickets before the general public..
An easy way to fill those seats with the people who love your music the most. ​ Discuss lyrics and meaning ​ Were your songs are inspired by a long-lost lover?
A family pet? Wherever the inspiration came from, your Chords Fans want to know!
Show some love to your Chords supporting Fans and write them a song! Ok--it doesn't have to be a love song with their name as the title; even just a little inspiration or lyric about them will do the trick. ;) ​ Backstage pass Invite ​ Your Chords Supporting Fans backstage at your next gig!
They'll be stoked to see you play and even more excited to see what the show is like from your perspective. Tutorials or breakdowns Your Chords Supporting Fans want to know how you did it!
Offering a behind the scenes look at your creative process is a fantastic middle-range reward that can be incredibly fun to make. Google Hangout! This is a great reward for your Chords Supporting Fans! Invite them to join you in an online video hangout
where topics can range anywhere from what ideas they have for your next piece of content. Name in credits Writing a new song? Making a new video clip?
Crediting your Chords Supporting Fans directly in what you create is such an awesome reward for them and super easy for you!



 

Notifications

When do fans get charged?

For monthly payment plans, service is billed in advance on a monthly basis.
All credit card payments are secured and verified using Stripe.
We don’t accept cash, checks, or PayPal for payment.
Also, please note that we bill in USD and international payments may be subject to conversion fees.



When do Artists get paid?

On the last day of each month. Please allow between 4 and 7 business days for payments to process.



What are my options to receive payment?

You have the option to receive payment via Stripe direct deposit to your checking account. ​ Transfer fees: Receiving payment via Stripe - $0.25 fee for every deposit.



How do you calculate fees?

Our mission at Chords is to do everything we can to minimize fees.
We hope this article sheds some light on the three main types.
Payment processing fees represent the amount that our payment processors (Stripe) charge each time they process a payment.
Payment processors typically charge a percentage of each support plus a fixed number of cents.
Chords reduces processing fees by aggregating charges at the beginning of each month.
International transfer fees apply to payments that pass between two different countries.
Receiving payment via Stripe - $0.25 fee for every deposit
Note: This does not include any fees associated with converting USD to your native currency.



Do you give refunds?

Payments are non-refundable.



 

Payments

When do fans get charged?

For monthly payment plans, service is billed in advance on a monthly basis.
All credit card payments are secured and verified using Stripe.
We don’t accept cash, checks, or PayPal for payment.
Also, please note that we bill in USD and international payments may be subject to conversion fees.



When do Artists get paid?

On the last day of each month. Please allow between 4 and 7 business days for payments to process.



What are my options to receive payment?

You have the option to receive payment via Stripe direct deposit to your checking account. ​ Transfer fees: Receiving payment via Stripe - $0.25 fee for every deposit.



How do you calculate fees?

Our mission at Chords is to do everything we can to minimize fees.
We hope this article sheds some light on the three main types.
Payment processing fees represent the amount that our payment processors (Stripe) charge each time they process a payment.
Payment processors typically charge a percentage of each support plus a fixed number of cents.
Chords reduces processing fees by aggregating charges at the beginning of each month.
International transfer fees apply to payments that pass between two different countries.
Receiving payment via Stripe - $0.25 fee for every deposit
Note: This does not include any fees associated with converting USD to your native currency.



Do you give refunds?

Payments are non-refundable.



 

Analytics

What is Chords?

The first music-streaming service run by independent artists for independent artists and fans.



How does Chords work for artists?

You will earn $7.00/Month per supporting fan.
(1000 Fans supporting you on Chords = $7000.00/Month). ​ Each time a fan decides to support you, the duration of their support will last for 1 month and will automatically renew each month. ​ If the fan decides to support a different artist , the $7.00/Month will switch to the new supported artist. ​ If a new fan discovers you through a Chords Fan Page and decides to support you, a $1.00 discount will be applied to the monthly membership of the Fan through which you were discovered. ​ This will give an extra incentive to your supporting fans to help you grow your supporting fan base.



How does Chords work for fans?

Each time an artist gets a new supporter through your profile, a $1.00 discount will be applied every month to your monthly membership. ​
The duration of this discount will last as long as the new supporter
is supporting the specific artist he/she discovered through your
profile. ​
You only need 10 supporting fans through your profile to bring your monthly membership down from $9.99 to FREE.
If the new supporter decides to support a different artist through
someone else’s profile, the discount will switch to the new referring fan.



How do I get on Chords?

Sign Up and be one of the first to get on.



How much is Chords?

Artist membership: FREE ​ Fan membership: $9.99/Month



What is a beta member?

A member who sign up on Chords during the beta period.



How many beta Members are you allowing in?

We haven’t set a number yet, but you’ll want to make sure you’re one of the first.



Are there advantages to be a beta member?

Yes!

Let's be clear, our goal is to help create the first ethical music streaming platform exclusively for independent artists and their fans where artists get paid fairly and fans get the recognition they deserve.
This can only happen if we all work together as a
T.E.A.M. (Together Everybody Achieves More :)

By becoming an artist beta member, you will contribute directly to the creation of this great community.

By becoming a artist beta member you:

. Help us understand what YOU need to give your fans the best musical experience
. Help us build the platform YOU want
. Be the first to test new features
. Have a chance to be selected to play in future Chords live events (US and international)
And of course.. Start earning a living through your music.



 

Referral Discounts

What is Chords?

The first music-streaming service run by independent artists for independent artists and fans.



How does Chords work for artists?

You will earn $7.00/Month per supporting fan.
(1000 Fans supporting you on Chords = $7000.00/Month). ​ Each time a fan decides to support you, the duration of their support will last for 1 month and will automatically renew each month. ​ If the fan decides to support a different artist , the $7.00/Month will switch to the new supported artist. ​ If a new fan discovers you through a Chords Fan Page and decides to support you, a $1.00 discount will be applied to the monthly membership of the Fan through which you were discovered. ​ This will give an extra incentive to your supporting fans to help you grow your supporting fan base.



How does Chords work for fans?

Each time an artist gets a new supporter through your profile, a $1.00 discount will be applied every month to your monthly membership. ​
The duration of this discount will last as long as the new supporter
is supporting the specific artist he/she discovered through your
profile. ​
You only need 10 supporting fans through your profile to bring your monthly membership down from $9.99 to FREE.
If the new supporter decides to support a different artist through
someone else’s profile, the discount will switch to the new referring fan.



How do I get on Chords?

Sign Up and be one of the first to get on.



How much is Chords?

Artist membership: FREE ​ Fan membership: $9.99/Month



What is a beta member?

A member who sign up on Chords during the beta period.



How many beta Members are you allowing in?

We haven’t set a number yet, but you’ll want to make sure you’re one of the first.



Are there advantages to be a beta member?

Yes!

Let's be clear, our goal is to help create the first ethical music streaming platform exclusively for independent artists and their fans where artists get paid fairly and fans get the recognition they deserve.
This can only happen if we all work together as a
T.E.A.M. (Together Everybody Achieves More :)

By becoming an artist beta member, you will contribute directly to the creation of this great community.

By becoming a artist beta member you:

. Help us understand what YOU need to give your fans the best musical experience
. Help us build the platform YOU want
. Be the first to test new features
. Have a chance to be selected to play in future Chords live events (US and international)
And of course.. Start earning a living through your music.



 

Taxes

How much does it cost to paint my house or work space?

This will depnd on the size and condition of your house or work space. We would attend a site visit to assess your job and dicuss your requirments, in order for us to provide you with an accurate price for your painting works.



Do you supply the paint when commencing the work?

We usually supply the paint and additional materials, but should you prefer to purchase your own paints, this can be discussed beforehand.



What types of painting and decorating have you previously carried out?

Direct Painters have completed many interior and exterior painting contracts throughout London and surrounding areas, including large scale commercial painting projects, office redecoration, school decorating, restaurants painting, small and large scale domestic painting and decorating and much more. Take a look at some of our completed painting and decorating projects



What type of paint should I use?

This will depend on the surface and location you are applying the paint to, i.e. interior or exterior. There are many great paint brands available from: Dulux, Farrow & Ball, Little Greene and Crown, which all produce paint products that can be used on both internal and external surfaces.



 

Account Deletion 

How much does it cost to paint my house or work space?

This will depnd on the size and condition of your house or work space. We would attend a site visit to assess your job and dicuss your requirments, in order for us to provide you with an accurate price for your painting works.



Do you supply the paint when commencing the work?

We usually supply the paint and additional materials, but should you prefer to purchase your own paints, this can be discussed beforehand.



What types of painting and decorating have you previously carried out?

Direct Painters have completed many interior and exterior painting contracts throughout London and surrounding areas, including large scale commercial painting projects, office redecoration, school decorating, restaurants painting, small and large scale domestic painting and decorating and much more. Take a look at some of our completed painting and decorating projects



What type of paint should I use?

This will depend on the surface and location you are applying the paint to, i.e. interior or exterior. There are many great paint brands available from: Dulux, Farrow & Ball, Little Greene and Crown, which all produce paint products that can be used on both internal and external surfaces.