Frequently Asked Questions
Chords
What are referral discounts?
How does referral discounts work?
There are two ways for a referral discount to be applied towards a fan's membership:
• Every chords fan profile comes with an "Invite" button which allows fans to share a referral link with their community.
Evey time a new member signs up via that link, the referring fan (who shared the link) will benefit of a $1.00 discount towards their $9.99 monthly membership.
• Every Chords Fan profile comes with a "Support" button which allows any fan already on the chords platform to support the artist displayed on that fan page.
Every time a support button is clicked on a fan profile, the fan (owner) of the profile will benefit of a $1.00 discount towards their $9.99 monthly membership.
How long does a referral discount last for?
If the reffered fan decide to support a new artist through an other fan's profile, then the discount will switch to the new referring fans's membership.
Will I keep my discounts if I decide to support a new artist?
No.
Every time you decide to support a new artist, all discounts earned while supporting the previous supported artist will stop and your membership will go back to $9.99/month.
That being said, as soon as you decide to start supporting a new artist, every new referral you originate will apply a $1.00 discount towards you membership.
Why can't I keep my discounts if decide to support a new artist?
When you refer a new fan, you earn a discount that lowers your monthly membership.
The amount discounted from your membership affects the amount the artist you support earn from your membership.
Althouth the artist gets paid less from your membership, they would still get a new supporting fan through you referral which makes up for the discount applied to your membership.
If you kept your discounts when supporting a new artist, the new supported artist would not benefit of the new supporting fans associated with your discounts and would not get paid the full amount from your membership.
This is why we believe that it is fair to associate all discounts earned through the referrals brought by a fan with the artist currently supported during the time the referrals occured.
When you decide to support a new artist, from that moment on all new referrals you originate will be associated with the new artist supported and the discounts associated will be applied towards your membership.
How does a referral discount impact an artist's earnings?
Out of the $9.99 Fan monthly membership, $7.00 is distributed to the artist and Chords takes a $2.99 fee.
If a fan refers 10 new fans, they would benefit of a $10.00 discount towards there membership in which case neither the artist or Chords get paid.
We believe that everyone should pitch in including us!
The following shows you how referral discount affect Fan's membership, Artist's earning and Chords fees.
Copyrights
Do I own my content on Chords?
We claim no intellectual property rights over the material you provide to the Service.
However, by publishing your content on Chords, you agree to allow others to view your content.
In any case, we will not enable 3rd party advertisement on your chords profile.
Is my content protected?
My content is not protected, what should I do?
Note sure how to do it? We are here to help!
I am signed on a Label, can I still use Chords?
If you are signed on a label, you need to make sure that your contract is non-exclusive and that you own your copyrights in order to avoid any copyright infringement.
How is my music used by Chords?
Meanwhile, you do have the option to make your music available only to your Chords Supporting Fans.
Will I earn royalties if my music is played on Chords?
It is your responsibility to make sure that your music is protected through the ASCAP or the BMI organization in order to receive your cut.
Music
Can I upload any song on Chords?
Chords was created to help the preservation of the cultural diversity brought by independent creators.
Can I edit my music on Chords?
Rewards
What are referral discounts?
How does referral discounts work?
There are two ways for a referral discount to be applied towards a fan's membership:
• Every chords fan profile comes with an "Invite" button which allows fans to share a referral link with their community.
Evey time a new member signs up via that link, the referring fan (who shared the link) will benefit of a $1.00 discount towards their $9.99 monthly membership.
• Every Chords Fan profile comes with a "Support" button which allows any fan already on the chords platform to support the artist displayed on that fan page.
Every time a support button is clicked on a fan profile, the fan (owner) of the profile will benefit of a $1.00 discount towards their $9.99 monthly membership.
How long does a referral discount last for?
If the reffered fan decide to support a new artist through an other fan's profile, then the discount will switch to the new referring fans's membership.
Will I keep my discounts if I decide to support a new artist?
No.
Every time you decide to support a new artist, all discounts earned while supporting the previous supported artist will stop and your membership will go back to $9.99/month.
That being said, as soon as you decide to start supporting a new artist, every new referral you originate will apply a $1.00 discount towards you membership.
Why can't I keep my discounts if decide to support a new artist?
When you refer a new fan, you earn a discount that lowers your monthly membership.
The amount discounted from your membership affects the amount the artist you support earn from your membership.
Althouth the artist gets paid less from your membership, they would still get a new supporting fan through you referral which makes up for the discount applied to your membership.
If you kept your discounts when supporting a new artist, the new supported artist would not benefit of the new supporting fans associated with your discounts and would not get paid the full amount from your membership.
This is why we believe that it is fair to associate all discounts earned through the referrals brought by a fan with the artist currently supported during the time the referrals occured.
When you decide to support a new artist, from that moment on all new referrals you originate will be associated with the new artist supported and the discounts associated will be applied towards your membership.
How does a referral discount impact an artist's earnings?
Out of the $9.99 Fan monthly membership, $7.00 is distributed to the artist and Chords takes a $2.99 fee.
If a fan refers 10 new fans, they would benefit of a $10.00 discount towards there membership in which case neither the artist or Chords get paid.
We believe that everyone should pitch in including us!
The following shows you how referral discount affect Fan's membership, Artist's earning and Chords fees.
Notifications
What are Analytics?
What will "Artist Analytics” page show?
This section summarizes the support that you receive, the layout is based on your monthly payments.
Upcoming Active Supporters: Number of Direct or Indirect fans scheduled to become active supporters on the next pay out period
Inactive Supporters: Number of Direct or Indirect fans scheduled to stop supporting you.
What will "Fan Analytics" page show?
Scheduled Referrals: Number of Indirect fans scheduled to become active referrals.
Inactive Referrals: Number of Indirect fans scheduled to stop supporting you.
Payments
What are Analytics?
What will "Artist Analytics” page show?
This section summarizes the support that you receive, the layout is based on your monthly payments.
Upcoming Active Supporters: Number of Direct or Indirect fans scheduled to become active supporters on the next pay out period
Inactive Supporters: Number of Direct or Indirect fans scheduled to stop supporting you.
What will "Fan Analytics" page show?
Scheduled Referrals: Number of Indirect fans scheduled to become active referrals.
Inactive Referrals: Number of Indirect fans scheduled to stop supporting you.
Analytics
Can I upload any song on Chords?
Chords was created to help the preservation of the cultural diversity brought by independent creators.
Can I edit my music on Chords?
Referral Discounts
What are referral discounts?
How does referral discounts work?
There are two ways for a referral discount to be applied towards a fan's membership:
• Every chords fan profile comes with an "Invite" button which allows fans to share a referral link with their community.
Evey time a new member signs up via that link, the referring fan (who shared the link) will benefit of a $1.00 discount towards their $9.99 monthly membership.
• Every Chords Fan profile comes with a "Support" button which allows any fan already on the chords platform to support the artist displayed on that fan page.
Every time a support button is clicked on a fan profile, the fan (owner) of the profile will benefit of a $1.00 discount towards their $9.99 monthly membership.
How long does a referral discount last for?
If the reffered fan decide to support a new artist through an other fan's profile, then the discount will switch to the new referring fans's membership.
Will I keep my discounts if I decide to support a new artist?
No.
Every time you decide to support a new artist, all discounts earned while supporting the previous supported artist will stop and your membership will go back to $9.99/month.
That being said, as soon as you decide to start supporting a new artist, every new referral you originate will apply a $1.00 discount towards you membership.
Why can't I keep my discounts if decide to support a new artist?
When you refer a new fan, you earn a discount that lowers your monthly membership.
The amount discounted from your membership affects the amount the artist you support earn from your membership.
Althouth the artist gets paid less from your membership, they would still get a new supporting fan through you referral which makes up for the discount applied to your membership.
If you kept your discounts when supporting a new artist, the new supported artist would not benefit of the new supporting fans associated with your discounts and would not get paid the full amount from your membership.
This is why we believe that it is fair to associate all discounts earned through the referrals brought by a fan with the artist currently supported during the time the referrals occured.
When you decide to support a new artist, from that moment on all new referrals you originate will be associated with the new artist supported and the discounts associated will be applied towards your membership.
How does a referral discount impact an artist's earnings?
Out of the $9.99 Fan monthly membership, $7.00 is distributed to the artist and Chords takes a $2.99 fee.
If a fan refers 10 new fans, they would benefit of a $10.00 discount towards there membership in which case neither the artist or Chords get paid.
We believe that everyone should pitch in including us!
The following shows you how referral discount affect Fan's membership, Artist's earning and Chords fees.
Taxes
Can I upload any song on Chords?
Chords was created to help the preservation of the cultural diversity brought by independent creators.
Can I edit my music on Chords?
Account Deletion
Can I delete my Chords account?
How do I delete my Chords Account?
The Chords account deletion is a 3 steps process.
Step1:
Go to your Settings page and click on the "Delete Account" button on the bottom of the page.
Step 2:
Fill in the form and click on the "Send Confirmation Email" button.
Step 3:
Once you click on the "Send Confirmation Email" button, a prefilled email will open automatically. Please make sure to send us this email in order to confirm you account deletion.
How long will it take for my Chords account to be deleted?
Your account and its data will be permanently deleted within 30 days.